There’s no way around it—we’re all adjusting to these remarkable and stressful times. The world is anything but “business as usual,” and financial institutions (FIs) like yours are rising to the occasion, dedicated to meeting account holders' needs. Whether your account holders are working from home or employed on the front lines of the COVID-19 pandemic, the disruptive new realities of social distancing and sheltering in place have made providing convenient, reliable digital banking more crucial than ever.
As a dependable and trusted community partner, your FI has several digital opportunities to maintain and strengthen the relationships you’ve built. Digital banking options provide account holders with an inherent layer of protection, letting them complete transactions they might usually conduct at the FI or an ATM whenever and wherever they need. Consider reminding them of these advantages as we all navigate this new landscape together.
Mobile remote check deposits
Remote deposit capture in the mobile channel offers a dependable and safe method to deposit checks without making a trip to your institution or ATM. As more and more people are responding to the current health crisis by maintaining a safer social distance, emphasizing this intuitive and straightforward transaction method as a smart option for account holders may make a significant impact for everyone.
Online bill pay
Paying bills online can be a practical and significant choice for account holders during this time. By conducting their financial transactions from their desktop, mobile phone, or tablet, account holders can leverage a smart and effortless way to save time and keep their payments organized from the safety of their home.
Digital onboarding
Despite the uncertainty in the financial markets, you can be certain people will still need to open new accounts. With digital account opening’s streamlined workflows and intuitive application processes, they can. And once onboard, they can apply for loans they may need.
Since we began, Q2 has been committed to strengthening FIs so they can strengthen the communities they serve. We know this effort is particularly important now, and we remain laser-focused on providing the digital experiences account holders expect so FIs can be the ever-present companion on their account holders’ financial journey. Learn more about Q2mobile Remote Deposit Capture™, Q2’s innovative Biller Direct bill pay solution, and digital onboarding through Q2 Gro.
