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Latest Videos

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  • Ready to get serious about stopping check fraud?

    Webinar

    The world has largely returned to normalcy, but check fraud has gone “crazy bananas.” In 2022, check fraud became a serious threat to banking and in 2023, there’s no more room for monkeying around. Find out how to put a hard stop to check fraud with Centrix/ETMS—our automated positive pay solution can bring more sanity and far less risk to your transaction management.

  • Bring a healthy dose of protection to ACH payments

    Webinar

    A spreading pandemic is no longer a threat, but that’s not the case when it comes to payments fraud. Join us for a discussion of the current fraud environment and gain an understanding on how Centrix/PIQS can greatly mitigate ACH risk, produce fast, thorough reviews, and help ensure effective compliance.

  • 2023 Retail Banking Trends Deep Dive

    Webinar

    Q2 and industry thought leader Jim Marous took a deep dive into his recently published report, “Retail Banking Trends and Priorities 2023.” Insights from the report—which we discussed in detail during this livestream event—are the result of comprehensive global research that included more than 600 financial services executives.

  • Improve your FI’s immunity to transaction disputes

    Webinar

    The pandemic may have ended, but transaction disputes haven’t. A booster like Q2’s dispute tracking system, Centrix/DTS, may help. Learn how it can enhance the account holder experience, automate processing, and simplify compliance while freeing up resources and saving money.

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Case Studies

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Analytics

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White Papers

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  • Instant Payments: What to Know and Where to Start

    White Paper

    For the first time in decades, the financial services industry is buzzing about a new payments rail that stands to have a deep impact on how businesses and people pay each other: instant payments (also often called real-time payments). Even though The Clearing House has offered its RTP® network for years, the Fed is gearing up to launch its FedNowSM network, which brings the instant payments functionality to more financial institutions.

  • How to use fraud management as a revenue generator and competitive differentiator

    White Paper

    It’s a given that the largest financial institutions (FIs) will have positive pay products, but smaller community FIs that can offer the same—or better—fraud management solutions will stand apart from their peers and attract more businesses and other high-volume clients. Additionally, selling positive pay to business clients creates a relatively low-investment revenue stream. To help community FIs grow both their client base and their revenue, Q2 offers the following best practices and strategies for selling positive pay—as well as some specific benefits of their comprehensive positive pay, account reconciliation, and fraud detection solution, Centrix Exact/TMS.

  • Getting ahead of risk: How to attract and serve commercial clients without burdening your back office

    White Paper

    With limited resources and technology, community-focused financial institutions (FIs) must leverage automation to help them create efficiencies around fraud and risk management, so that they can better serve corporate clients. The right technology can help FIs avoid backoffice bottlenecks and manage fraud more effectively— while also allowing them to offer a level of service that lets them compete with larger FIs for business accounts. Put another way, FIs need automation to grow. It’s as simple as that.

  • 5 Things Every CISO Should Know: Securing the Digital Banking Channel in 2022 and Beyond

    White Paper

    This whitepaper explores five best practices to safeguard your FI from every angle, support scalability, and better serve your customers in an evolving threat landscape.

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Account Onboarding

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