Resource Library
Product Overviews
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Scale Your AltFi with Q2 Lending
Product Overview
Q2 can help your AltFi leverage automated, end-to-end lending to power your growth strategy. Learn more about our easy to implement, cost-effective solutions.
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Win, onboard, serve, and grow commercial loans with Q2
Product Overview
Win, onboard, serve, and grow commercial loans with Q2's lending solutions.
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Q2 Config: Gain More Efficiency to Focus on Your Relationships
Product Overview
Q2 Config is a self-service tool for FI admins and CSRs to easily make and publish their own UI changes. By simplifying and accelerating the process to control the UI, an FI attains more efficiency to focus on what matters most: their customers and members.
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Onboarding: More Than Account Opening
Product Overview
Turn account opening into an automated, mobile experience. You’ll have consumers fully funded and engaged in minutes.
Latest Videos
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Improve your FI’s immunity to transaction disputes
Webinar
The pandemic may have ended, but transaction disputes haven’t. A booster like Q2’s dispute tracking system, Centrix/DTS, may help. Learn how it can enhance the account holder experience, automate processing, and simplify compliance while freeing up resources and saving money.
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The State of Commercial Banking: January 2023
Webinar
Watch the annual release of Q2’s State of Commercial Banking market analysis. You’ll get exclusive insight into commercial banking market trends for 2022 and the opportunities and challenges that lie ahead in 2023.
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Delivering Speedy, Scalable, and In-Demand Innovation: a Q2 Customer Spotlight
Webinar
Citizens & Northern Bank has partnered with Q2 for more than a decade—and together we’ve seen a lot of change. Change in customer expectations; technology; and how, when, and where that technology is delivered and used. Q2’s curated reseller solutions have helped C&N keep pace with this change, enabling the bank to deliver speedy, scalable, and in-demand innovation to its customers.
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Five Digital Imperatives for Maximizing Growth & Efficiency in a Recession
Webinar
Case Studies
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Q2 and SavvyMoney Drive NavyArmy CCU's Proactive Approach to Credit Scores
Case Study
Q2 and SavvyMoney changed how NavyArmy CCU engages with members wanting to establish credit. The CCU no longer pulls credit reports reactively, providing better member experiences, and growing.
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Q2 and SavvyMoney Enable GreenState Credit Union with their Digital Banking Transformation
Case Study
A digital banking transformation is happening at GreenState. In just eight months, the CU generated $1 million in new home equity loans and credit cards, thanks to Q2 and SavvyMoney. Besides happier members, efficiency gains have been made.
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Axos Bank’s Direct Deposits Jump 30 Percent with Q2’s ClickSWITCH
Case Study
Axos Bank chose to partner with Q2 and quickly deployed ClickSWITCH, which addresses its challenge of bringing new account holders onboard by quickly, safely and efficiently switching direct deposits and automatic payments to new accounts.
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UNIFY Financial Credit Union: Enhances Member Experience with Q2 Discover and Q2 SMART
Case Study
Check out how longtime Q2 customer UNIFY Financial Credit Union was able to provide its customers with a unique user experience by harnessing the power of its user data with Q2 Discover. Unify FCU was able to deploy customized in-app banners called “guides” to answer all it's most common user questions resulting in significantly reduced call center volume
Analytics
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Javelin Digital Scorecard
Report
Digital capabilities are critical to your small business customers in managing their day-to-day finances.
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The State of Commercial Banking Report: January 2023
Report
Explore commercial banking market trends from 2022 and examine the opportunities and challenges that lie ahead in 2023.
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Delivering Speedy, Scalable, and In-Demand Innovation: a Q2 Customer Spotlight
Webinar
Citizens & Northern Bank has partnered with Q2 for more than a decade—and together we’ve seen a lot of change. Change in customer expectations; technology; and how, when, and where that technology is delivered and used. Q2’s curated reseller solutions have helped C&N keep pace with this change, enabling the bank to deliver speedy, scalable, and in-demand innovation to its customers.
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The State of Commercial Banking Report: January 2022 Market Analysis
Report
Explore commercial banking market trends from 2021 and examine the opportunities and challenges that lie ahead in 2022.
White Papers
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How to use fraud management as a revenue generator and competitive differentiator
White Paper
It’s a given that the largest financial institutions (FIs) will have positive pay products, but smaller community FIs that can offer the same—or better—fraud management solutions will stand apart from their peers and attract more businesses and other high-volume clients. Additionally, selling positive pay to business clients creates a relatively low-investment revenue stream. To help community FIs grow both their client base and their revenue, Q2 offers the following best practices and strategies for selling positive pay—as well as some specific benefits of their comprehensive positive pay, account reconciliation, and fraud detection solution, Centrix Exact/TMS.
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Getting ahead of risk: How to attract and serve commercial clients without burdening your back office
White Paper
With limited resources and technology, community-focused financial institutions (FIs) must leverage automation to help them create efficiencies around fraud and risk management, so that they can better serve corporate clients. The right technology can help FIs avoid backoffice bottlenecks and manage fraud more effectively— while also allowing them to offer a level of service that lets them compete with larger FIs for business accounts. Put another way, FIs need automation to grow. It’s as simple as that.
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5 Things Every CISO Should Know: Securing the Digital Banking Channel in 2022 and Beyond
White Paper
This whitepaper explores five best practices to safeguard your FI from every angle, support scalability, and better serve your customers in an evolving threat landscape.
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Fintechs: Increase efficiency and speed to market with our unique Innovation Studio
White Paper
Q2 Innovation Studio lets fintechs connect with over 450 financial institutions by performing a single integration, expediting sales velocity and minimizing customer acquisition cost.
Account Onboarding
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Keys to a Successful Digital Banking Onboarding Process
Webinar
With more consumers researching and opening new banking accounts on digital channels, the need for a strong multichannel onboarding process has never been more important. Without a focused commitment to building real-time engagement across the entire customer journey, revenues and loyalty can be lost. In this webinar, Jim Marous and Lee Willis will discuss the keys to developing a winning onboarding program.
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Onboarding: More Than Account Opening
Product Overview
Turn account opening into an automated, mobile experience. You’ll have consumers fully funded and engaged in minutes.
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Easy AO with regulatory compliance: It can be done
White Paper
Make account opening work for your FI. Learn how to achieve compliance and exceed user expectations.
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Attain sales success in digital channels
White Paper
Digital customers expect a great sales experience, and the right checkout process can help deliver it.