Resource Library
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The Valuable Opportunity with Positive Pay
Webinar
Learn more about Centrix/ETMS, our positive pay solution that prevented $1.4B in ACH and check fraud in 2023. We also share Datos Insights' research that reveals the opportunity FIs are missing by not effectively selling and charging for positive pay - receive tips on how to take advantage of this opportunity.
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ACH Protection from Today's Smart Fraudster
Webinar
A discussion of the current fraud environment and gain an understanding of how Centrix/PIQS significantly mitigates today's ACH risk threats, produces faster, more thorough reviews and ensures compliance.
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Q2 Centrix Series: NextGen Centrix
Webinar
Find out what Centrix has planned to help your FI battle fraud.
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A Guide for Better Transaction Risk Management
Ebook
Gain an overview of the state of Same Day ACH and the innovative technology that is available to mitigate risk and address compliance concerns.
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Innovative risk management solutions with extraordinary service
Product Overview
Arm your back office and your business clients with a comprehensive set of solutions for managing risk, detecting fraud, streamlining compliance, and more.
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CentrixPIQS is available with Andi, Q2’s virtual advisor for coaching and actionable insights
Product Overview
Centrix now offers Andi, Q2’s virtual advisor for coaching and actionable insights, in CentrixPIQS. Out of the box, Andi enables more efficiencies in transaction risk management in the back office and facilitates more informed ACH reporting and compliance decisions.
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Compete for commercial accounts with transaction management, fraud mitigation, and positive pay
Product Overview
Exact/TMS is a transaction management system that encompasses check positive pay, ACH positive pay, account reconciliation, and automated ACH reporting, all in a single platform.
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Live from the FIs: Why Using Centrix is Non-Negotiable
Webinar
An immersive look at Centrix from FIs just like you We’ve gathered three Centrix customers from a variety of financial institutions to share how they’ve been able to automate, simplify, and strengthen their line of defense for customers no matter their size, type, or transactions. They’ll cover things like why they chose Centrix in the first place, the specific problems their Centrix solutions have solved for them, how it’s changed their businesses, and so much more.
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Tame the Beast
Infographic
Debit card fraud is a beast and it’s growing. Here are tips to help prevent trouble.
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Ready to get serious about stopping check fraud?
Webinar
The world has largely returned to normalcy, but check fraud has gone “crazy bananas.” In 2022, check fraud became a serious threat to banking and in 2023, there’s no more room for monkeying around. Find out how to put a hard stop to check fraud with Centrix/ETMS—our automated positive pay solution can bring more sanity and far less risk to your transaction management.
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Bring a healthy dose of protection to ACH payments
Webinar
A spreading pandemic is no longer a threat, but that’s not the case when it comes to payments fraud. Join us for a discussion of the current fraud environment and gain an understanding on how Centrix/PIQS can greatly mitigate ACH risk, produce fast, thorough reviews, and help ensure effective compliance.
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Improve your FI’s immunity to transaction disputes
Webinar
The pandemic may have ended, but transaction disputes haven’t. A booster like Q2’s dispute tracking system, Centrix/DTS, may help. Learn how it can enhance the account holder experience, automate processing, and simplify compliance while freeing up resources and saving money.
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How to use fraud management as a revenue generator and competitive differentiator
White Paper
It’s a given that the largest financial institutions (FIs) will have positive pay products, but smaller community FIs that can offer the same—or better—fraud management solutions will stand apart from their peers and attract more businesses and other high-volume clients. Additionally, selling positive pay to business clients creates a relatively low-investment revenue stream. To help community FIs grow both their client base and their revenue, Q2 offers the following best practices and strategies for selling positive pay—as well as some specific benefits of their comprehensive positive pay, account reconciliation, and fraud detection solution, Centrix Exact/TMS.
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Getting ahead of risk: How to attract and serve commercial clients without burdening your back office
White Paper
With limited resources and technology, community-focused financial institutions (FIs) must leverage automation to help them create efficiencies around fraud and risk management, so that they can better serve corporate clients. The right technology can help FIs avoid backoffice bottlenecks and manage fraud more effectively— while also allowing them to offer a level of service that lets them compete with larger FIs for business accounts. Put another way, FIs need automation to grow. It’s as simple as that.
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How to Identify and Monitor Customers Posing the Greatest Risk.
Webinar
Traditional risk management is manual, siloed, and can impact your FI's ability to grow. Each payment channel (ACH, loans, RDC, wire, etc.) presents risk, and together they create a complex landscape with compounded threats. With so many variables across multiple channels, it’s difficult to pinpoint your greatest areas of risk and to ensure a proper monitoring strategy is in place for each one. Learn how financial institutions are developing processes and deploying technology to reduce risk exposure and improve back-office efficiencies that drive growth.
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Managing Disputes Made Simpler
Product Overview
Our collection of add-on modules gives CentrixDTS additional functionality to help your financial institution save time, reduce friction, and ensure Reg E compliance. And recently, we began offering digital banking integration for self-service disputing through the DTS Self-Service Disputes API.
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Save Time and Money with a Simple, Full-featured Dispute Tracking Solution
Product Overview
CentrixDTS™ greatly simplifies the administration of disputed electronic transactions (debit card, ATM, ACH, and remittance transfers) for the purpose of Reg E compliance.
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Ensure Compliance, Mitigate Risk, and Manage Payment Efficiently
Product Overview
CentrixPIQS™ provides financial institutions with innovative technology to ensure compliance, mitigate risk, and manage ACH and other payment activity. Track both originated and inbound ACH activity.
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Compete for commercial accounts with transaction management, fraud mitigation and positive pay
Product Overview
Learn more about this transaction management system that encompasses check positive pay, ACH positive pay, account reconciliation and more.
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How Q2 Improves Commercial Banking
Webinar
See the many ways Q2 can help your FI and commercial customers. From payments to compliance and reporting, there's a solution to help.
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Reg E compliance made easy
Executive Summary
Learn how "going paperless" can improve back-office operations around disputes and Reg E compliance.
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1st United has the right platform to meet changing demands
Testimonial
This Bay Area CU is staying competitive with Q2's leading-edge digital banking solution.
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Bringing secure digital banking to CoreFirst
Testimonial
Q2 has opened the digital banking channel for CoreFirst and the bank is thriving.
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Gain important best practices when it comes to reducing risk exposure
Executive Summary
Read expert advice on payments audits and risk assessments and get the actionable steps to better manage risk.
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Find out about the Q2 services available to clients
Guide
Q2 end user marketing, creative services and advisory services help our clients standout in digital banking. Find out more.
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The reasons to choose Q2
Article
The Q2 difference is clear. We focus on being a strategic partner for future growth, with tools and services to help FIs. Read more about this and other trends in commercial banking
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Save time and money with five ways to improve your dispute resolution process
Infographic
Debit card fraud is a beast, and it’s growing. Learn how to tame it with insights from Centrix Solutions.