Resource Library
-
Ready to get serious about stopping check fraud?
Webinar
The world has largely returned to normalcy, but check fraud has gone “crazy bananas.” In 2022, check fraud became a serious threat to banking and in 2023, there’s no more room for monkeying around. Find out how to put a hard stop to check fraud with Centrix/ETMS—our automated positive pay solution can bring more sanity and far less risk to your transaction management.
-
Bring a healthy dose of protection to ACH payments
Webinar
A spreading pandemic is no longer a threat, but that’s not the case when it comes to payments fraud. Join us for a discussion of the current fraud environment and gain an understanding on how Centrix/PIQS can greatly mitigate ACH risk, produce fast, thorough reviews, and help ensure effective compliance.
-
Improve your FI’s immunity to transaction disputes
Webinar
The pandemic may have ended, but transaction disputes haven’t. A booster like Q2’s dispute tracking system, Centrix/DTS, may help. Learn how it can enhance the account holder experience, automate processing, and simplify compliance while freeing up resources and saving money.
-
-1.png?width=320&name=MicrosoftTeams-image%20(12)-1.png)
How to use fraud management as a revenue generator and competitive differentiator
White Paper
It’s a given that the largest financial institutions (FIs) will have positive pay products, but smaller community FIs that can offer the same—or better—fraud management solutions will stand apart from their peers and attract more businesses and other high-volume clients. Additionally, selling positive pay to business clients creates a relatively low-investment revenue stream. To help community FIs grow both their client base and their revenue, Q2 offers the following best practices and strategies for selling positive pay—as well as some specific benefits of their comprehensive positive pay, account reconciliation, and fraud detection solution, Centrix Exact/TMS.
-
-1.png?width=320&name=MicrosoftTeams-image%20(11)-1.png)
Getting ahead of risk: How to attract and serve commercial clients without burdening your back office
White Paper
With limited resources and technology, community-focused financial institutions (FIs) must leverage automation to help them create efficiencies around fraud and risk management, so that they can better serve corporate clients. The right technology can help FIs avoid backoffice bottlenecks and manage fraud more effectively— while also allowing them to offer a level of service that lets them compete with larger FIs for business accounts. Put another way, FIs need automation to grow. It’s as simple as that.
-
How to Identify and Monitor Customers Posing the Greatest Risk.
Webinar
Traditional risk management is manual, siloed, and can impact your FI's ability to grow. Each payment channel (ACH, loans, RDC, wire, etc.) presents risk, and together they create a complex landscape with compounded threats. With so many variables across multiple channels, it’s difficult to pinpoint your greatest areas of risk and to ensure a proper monitoring strategy is in place for each one. Learn how financial institutions are developing processes and deploying technology to reduce risk exposure and improve back-office efficiencies that drive growth.
-
Managing Disputes Made Simpler
Product Overview
Our collection of add-on modules gives CentrixDTS additional functionality to help your financial institution save time, reduce friction, and ensure Reg E compliance. And recently, we began offering digital banking integration for self-service disputing through the DTS Self-Service Disputes API.
-
Save Time and Money with a Simple, Full-featured Dispute Tracking Solution
Product Overview
CentrixDTS™ greatly simplifies the administration of disputed electronic transactions (debit card, ATM, ACH, and remittance transfers) for the purpose of Reg E compliance.
-
Ensure Compliance, Mitigate Risk, and Manage Payment Efficiently
Product Overview
CentrixPIQS™ provides financial institutions with innovative technology to ensure compliance, mitigate risk, and manage ACH and other payment activity. Track both originated and inbound ACH activity.
-
Compete for commercial accounts with transaction management, fraud mitigation and positive pay
Product Overview
Learn more about this transaction management system that encompasses check positive pay, ACH positive pay, account reconciliation and more.
-
How Q2 Improves Commercial Banking
Webinar
See the many ways Q2 can help your FI and commercial customers. From payments to compliance and reporting, there's a solution to help.
-
Explore the Q2 difference
Guide
Q2's mission fuels our efforts to change digital banking. Learn about us and our solutions for FIs.
-
Reg E compliance made easy
Executive Summary
Learn how "going paperless" can improve back-office operations around disputes and Reg E compliance.
-
1st United has the right platform to meet changing demands
Testimonial
This Bay Area CU is staying competitive with Q2's leading-edge digital banking solution.
-
Bringing secure digital banking to CoreFirst
Testimonial
Q2 has opened the digital banking channel for CoreFirst and the bank is thriving.
-
Gain important best practices when it comes to reducing risk exposure
Executive Summary
Read expert advice on payments audits and risk assessments and get the actionable steps to better manage risk.
-
Find out about the Q2 services available to clients
Guide
Q2 end user marketing, creative services and advisory services help our clients standout in digital banking. Find out more.
-
The reasons to choose Q2
Article
The Q2 difference is clear. We focus on being a strategic partner for future growth, with tools and services to help FIs.
-
Save time and money with five ways to improve your dispute resolution process
Infographic
Debit card fraud is a beast, and it’s growing. Learn how to tame it with insights from Centrix Solutions.