Resource Library
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Hype or Hope: The 2024 Retail Banking Trends Faceoff
Webinar
In the next session of our Q2 Presents: Relationship Matters series, we’re taking the expert therapy live—with two of retail banking's most respected insiders. The experts will separate the hopeful from the hype(ful) in a candid discussion of 2024’s top trends, and their effects on consumer relationships. Moderated by Q2 SVP of Customer Success Melissa Haire, we’ll dig into the 2024 Retail Banking Trends and Priorities Report and share insights and analysis on: Personalization versus engagement The data, analytics, and AI gap Retail banking's real state of digital maturity
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Innovation at Scale
Ebook
Drive innovation to better meet customer expectations today. The insights in our eBook will help you do so.
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Delivering Speedy, Scalable, and In-Demand Innovation: a Q2 Customer Spotlight
Webinar
Citizens & Northern Bank has partnered with Q2 for more than a decade—and together we’ve seen a lot of change. Change in customer expectations; technology; and how, when, and where that technology is delivered and used. Q2’s curated reseller solutions have helped C&N keep pace with this change, enabling the bank to deliver speedy, scalable, and in-demand innovation to its customers.
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Five Digital Imperatives for Maximizing Growth & Efficiency in a Recession
Webinar
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More than a Score: Improve your ROI with Personalized Offers and Actionable Advice
Webinar
See SavvyMoney walk through their user experience and credit score “offer engine” to show you how your account holders can take control of their financial lives with easy-to-understand, actionable advice about their credit—and how you can gain more visibility into users’ credit score trends, increase engagements, and run targeted lending campaigns.
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Why DCS, Why Now?
Webinar
It’s critical that your FI stays on point with on-screen, on-demand customer service that aligns with the expectations of today’s digital-first world. Join acclaimed industry analyst Rick DeLisi as he discusses the difference that digital customer service (DCS) makes in the financial services space.
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Q2 Config: Gain More Efficiency to Focus on Your Relationships
Product Overview
Q2 Config is a self-service tool for FI admins and CSRs to easily make and publish their own UI changes. By simplifying and accelerating the process to control the UI, an FI attains more efficiency to focus on what matters most: their customers and members.
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Mercantile Bank of Michigan
Case Study
Building positive digital banking experiences for account holders
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Q2 named 'Best in Class' in 2021 Aite Cash Management Report
Report
Aite's 2021 Cash Management Vendors report pointed out that “Q2 is the vendor to watch from a cash management innovation standpoint. It was one of the first of the cash management providers to build out a fintech marketplace and has since made smart acquisitions over the last few years that have enabled its offering to deliver value beyond traditional banking.”
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Q2 named a 'Top Contender' in 2021 Aite Digital Banking Report
Report
Q2 continues to be a “rising star” among digital banking single solution providers, according to Aite-Novarica. Q2 received the highest scores of the participants in the Vendor Stability and Client Strength categories.
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Learn more about Q2's Integrated Commercial Office
White Paper
This informative paper from Q2 VP of Product Marketing Dean Jenkins discusses Q2's Integrated Commercial Office, an integrated set of commercial banking digital solutions that we combine with deep industry expertise to meet the digital challenges of FIs today.
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Aite-Novarica: Delivering the Experience Small Businesses Expect
White Paper
This important white paper discusses three key components of a successful business strategy for FIs serving or seeking to serve small businesses. They are the importance of a fintech marketplace, automated account opening/onboarding, and tight integration across services with a more connected experience.
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Learn more: Driving efficiency and digital strategy with modern back-office tools, real-time data insights
Webinar
Hear real-world examples of how having the right tools and insights will empower your staff to effectively grow your business and support your account holders.
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Q2 innovation helps Stanford FCU build better member experiences
Case Study
Stanford FCU sought to offer new services through Q2’s Innovation Studio. For example, making international funds transfers faster, better and cheaper, as well as to develop a gamified member rewards dashboard. expected to fuel member engagement.
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Q2 Console is named Finovate Award Finalist
Video
Learn more about why Q2 Console, our unified back-office solution, has received recognition by Finovate.
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Demystifying the Cloud for Financial Professionals:
Ebook
This Q2 eBook will provide your FI with the key questions to ask when choosing a cloud-based digital banking partner.
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Autobooks uses Q2's Innovation Studio and Marketplace to reduce its FIs customers’ integration burden
Case Study
By leveraging Q2 Innovation Studio and Q2 Marketplace, Autobooks has significantly reduced its time to market and gained access to a whole new focused audience.
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See the customization you can bring to your customers or members
Video
Find out about the latest innovative solutions we're creating for FIs. This video discusses composable dashboards and dynamic personalization.
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Q2 Partner Marketplace Webinar
Webinar
In this webinar, we’ll provide an overview of the Q2 Partner Marketplace solution and showcase multiple partners’ products FIs can add at no cost after adopting the program.
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Partner Accelerator: A new paradigm for fintech partnership
Webinar
Learn how the Q2 Partner Accelerator can provide a fast, easy way to add fintech products to your digital banking environment.
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Q2 helps Synovus deliver commercial services faster
Case Study
Synovus now has a modern, mobile-first digital commercial banking platform, thanks to Q2 innovation and our commitment to partnership.
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Customer Spotlight: Synovus chose Q2 to help its commercial banking growth effort
Video
Listen to Synovus' head of treasury and payment solutions describe how Q2 innovation is helping the FI get ahead in commercial banking.
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Win small business loans with a convenient out-of-the-box solution
Product Overview
Small businesses now fully expect a digital banking experience that not only meets their need but has easy and quick functionality. This Q2 lending solution integrates directly into Q2 digital banking, meeting a critical need through engaging UX.
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Get a snapshot of Q2 SMART
Product Overview
Quickly find out all that Q2 SMART can do to increase your FI's marketing and sales efforts.
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Get a snapshot of the business solutions Q2 can help your FI provide
Product Overview
See the many Q2 business solutions your FI can provide your commercial customers and that will help you grow.
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Get a snapshot of how Q2 can help your customer's financial wellness
Product Overview
Learn more about Q2 cPFM, Q2 Goals, and our other solutions to help your customers' financial well being.
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Get a snapshot of the Q2 Digital Banking Platform
Product Overview
The Q2 Digital Platform is much more than a banking platform. It maximizes flexibility to deliver outstanding solutions and experiences to consumer and commercial customers.
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FIs: Deliver world-class digital solutions to your account holders
Product Overview
Q2 Innovation Studio lets FIs fully customize the Q2 Digital Banking Platform using internal resources, third-party developers, or financial services providers. Start increasing your flexibility and speed of innovation to compete in this fast-paced industry.
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Listen to ways to win the battle for the small business customer
Webinar
Q2 experts discuss the value of bringing personalized financial experiences to small businesses. They'll also offer tips on ways your FI can achieve this.
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Do FIs understand small businesses?
Infographic
Small businesses have growing digital needs that many FIs fail to understand. Find out how your bank or credit union can help this underserved market.
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The Battle for the Small Business Customer
Ebook
FIs can win and serve small businesses better and not at the expense of their other commercial efforts. Q2's eBook offers a strategic approach to gaining these customers in 2021 and beyond.
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Q2 Platform - Onboard, Lend, Repeat
Demo
Watch this demo about the Q2 digital banking platform and see how your FI can effortlessly onboard customers and seamlessly service and cross-sell lending and other solutions.
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Watch this quick Q2 video and learn about us
Demo
This is a video with a quick, yet informative overview of Q2. See what we can do for your FI.
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A Look at the Top Challenges Facing FIs in Serving Business Customers
Webinar
Q2 thought leaders discuss the changes in small business banking and what FIs can do to compete with fintechs.
This webinar was hosted in partnership with Nacha. Registrant contact information will be used in accordance to their Privacy Policy. -
Molecula: Make data your competitive advantage
Demo
Make data your competitive advantage by tailoring the digital banking experience. Q2 and Molecula have adopted a novel approach to presenting highly relevant content in real-time and across multiple channels.
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What Makes a Great SDK?
Article
Slaven Bilac, a former Google technologist and now CEO and president of Agent IQ, recently put the Q2 SDK to work and had a highly positive experience. See what he had to say.
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How Q2 Improves Commercial Banking
Webinar
See the many ways Q2 can help your FI and commercial customers. From payments to compliance and reporting, there's a solution to help.
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Q2's Lou Senko discusses the key principles of net-gen data privacy
Webinar
Q2's CIO gives you a peek under the hood at new data privacy principles and concepts to consider for the next generation of payment security.
This webinar was hosted in partnership with Nacha. Registrant contact information will be used in accordance to their Privacy Policy. -
Find out why Q2 Commercial Solutions are market leading
Demo
Q2 Business Solutions are helping FIs bring digital banking to businesses of all sizes and needs. Find out how we help.
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Aite Group names Q2 a 2020 Best-in-Class vendor
Executive Summary
This summary shares the reasons why the Aite Matrix: The Leading Providers of U.S. Cash Management Technology, 2020, recognized Q2 for best-in-class product for features and UX.
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Q2: Focusing on financial experiences
Guide
Find out more about Q2 and how we change the financial industry for the betterment of community financial institutions.
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Aite evaluates the overall competitive position of Q2
Report
See what Aite thinks about Q2's vision and progress in creating an end-to-end, modern commercial banking solution.
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The Changing Role of Marketing in the Digital Age
White Paper
Traditional, mainstay marketing simply isn't as effective in the digital age. Get your FI's marketers ahead of the transformation.
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Usability research builds better experiences
White Paper
Acquire some best practices for usability and navigation and learn why well designed UX is important to FIs today.
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COVID-19 FI Checklist - 10 Best Practices
Checklist
To help our FIs during the coronavirus pandemic, Q2 offer a highly useful checklist for planning.
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Top 10 Trends in Retail Banking & Payments, 2020
Report
10 trends that will shape retail banking and payments around the globe in 2020.
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Tips to prepare for a successful digital banking conversion
White Paper
Use this guide to conduct an effective digital banking conversion. Learn about the key components for success.
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Making the case: CUs should serve businesses
White Paper
Get tips on serving businesses at your credit union. Supporting businesses is a great way to add members.
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Top 10 Trends in Wholesale Banking
Report
Read Aite's 2020 report on 10 trends that will affect commercial banking strategy into the year and beyond.
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Unlock customer insights with data, machine learning
White Paper
Customer data is valuable. Unlocking insights from it helps FIs understand, anticipate and offer account holders the products they truly need.
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Q2 meets new data protection and privacy laws
White Paper
Laws protecting a person's data and privacy have been enhanced. Q2 has addressed these privacy regulations.
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Read about the trends in wholesale banking
Report
Aite Group identifies 10 trends shaping wholesale banking and payments around the globe. Digitization is one.
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Small banks can grow their share of small-business markets
Report
This Aite report will help small banks develop a more forward-looking digital banking experience and strategy.
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Uncover real account holder needs
Infographic
What happens when FIs capitalize on their data with Q2 SMART™? FIs increase revenue per account holder.
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Arming account holders to battle fraud
Executive Summary
Avoid or prevent fraud by making an impact on account holder behavior. Here are tips for an education campaign.
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1st United has the right platform to meet changing demands
Testimonial
This Bay Area CU is staying competitive with Q2's leading-edge digital banking solution.
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Bank of New Hampshire's customers are happy with their online banking
Testimonial
Since the bank switched to the Q2 Platform, customer satisfaction has been at 98 percent. Find out why.
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Bringing secure digital banking to CoreFirst
Testimonial
Q2 has opened the digital banking channel for CoreFirst and the bank is thriving.
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UNIFY experiences significant mobile usage
Testimonial
Converting to Q2, this FCU has seen mobile logins increase by 70 percent which has opened more opportunties to interact with members.
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Corporate Banking: Trends and tips worth knowing
Report
This Celent report is a good place to start if you’re looking for a comprehensive corporate digital banking solution.
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Delivering better business banking with Q2
Testimonial
The Bank of Utah is growing its commercial and small business banking with Q2's innovative software.
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Evolve your retail banking efforts with these insights
Report
Aite finds tech firms are becoming retail banks, and retail banks are becoming tech firms. Read about all the trends.
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Find out about the Q2 services available to clients
Guide
Q2 end user marketing, creative services and advisory services help our clients standout in digital banking. Find out more.
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Behavioral targeting for banks and CUs
Executive Summary
Make sense of the rich data from the digital channel. Q2 SMART™ can do this, creating new opportunities for FIs.
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Tips on designing a digital strategy with security in mind
Executive Summary
Learn more about establishing strategies to deliver transparent security embedded inside the account holder experience.
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Using security to lock in commercial banking customers
Executive Summary
Gaining and retaining commercial banking clients is difficult when security isn’t properly addressed. Q2 can help.
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Is your website ADA accessible?
Executive Summary
Understand what accessibility means and how to interpret requirements-related guidance.
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Q2's experience helps Lincoln Savings Bank expand
Executive Summary
Q2 worked with the bank to improve user experience, streamline processes and successfully expand into business banking.
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Build an effective analytics strategy
Guide
Put analytics to work at your bank or CU to improve operations and assist in digital banking growth.
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Shed costs and gain efficiencies with back-office simplicity from Q2
Guide
Learn why a scalable, agile and seamless banking platform delivers highly functional and cost-effective back-office solutions.
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Here are five operational imperatives to fuel FI growth
Guide
These imperatives, or strategies, will drive efficiencies and improve compliance and security.
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Prevent bank fraud with multilayer security from Q2
Guide
Learn how Q2 can help you put a multilayer security plan in place.
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Maximize mobile banking with Q2
Guide
Find out why an adaptable architecture that’s easy to scale and customize can close the mobile expectation gap for FIs.
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Q2 TrustView, a new standard in multilayer data protection
Guide
Get an understanding of TrustView and its ability to guard account holder data with a critical human error countermeasure.
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The reasons to choose Q2
Article
The Q2 difference is clear. We focus on being a strategic partner for future growth, with tools and services to help FIs. Read more about this and other trends in commercial banking
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Your practical guide for how FIs can win in a mobile-first world
Guide
Simply having a mobile presence is no longer enough to create a personal account holder relationships.
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Aite on corporate banking API strategies
Report
Aite financial institutions can harmonize their different legacy and proprietary API standards, shifting competition from holding the relationship with the client to servicing the client by delivering API-based products and services—in close collaboration with third-party providers—to more closely adapt to the client’s needs.
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Where is U.S. cash management headed?
Report
Aite presents the trends shaping the present and future cash management market and highlights ways technology providers must serve bank clients.
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Our mission is your success
Ebook
We work closely with you – tailoring innovation to meet your needs and serving as your partner.
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Valuable customer insights eBook
Ebook
Q2 puts machine learning and behavioral analytics together to provide valuable insights.
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Attracting millennials and businesses in a new era
Executive Summary
Millennials present valuable opportunities to FIs looking to serve small businesses in need of financial services.
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Read the nine SEO tips your FI can use today
Executive Summary
Q2's Will Rodgers, an expert web design and services, offers tips on how an FI can improve its organic search results.